Billing
Managing your Rentigo subscription and billing
Rentigo offers flexible subscription plans to fit different portfolio sizes and feature needs. This guide covers how to manage your subscription and billing.
Subscription Plans
| Plan | Properties |
|---|---|
| Free | 1 |
| ProPopular | Up to 25 |
| Max | Up to 100 |
| Enterprise | Unlimited |
Rentigo offers three plans:
| Plan | Properties | Best For |
|---|---|---|
| Free | Up to 2 | Getting started, small portfolios |
| Pro | Unlimited | Professional landlords, property managers |
| Business | Unlimited | Teams, agencies with advanced needs |
See Subscription Tiers for detailed feature comparisons.
Plan Highlights
Free Plan
- Up to 2 properties (LTR or STR)
- Basic rent tracking
- Tenant portal
- Maintenance requests
- Email notifications
Pro Plan
Everything in Free, plus:
- Unlimited properties
- Online payments (Stripe, Tpay)
- Meter tracking with anomaly detection
- Recurring payments
- WhatsApp integration
- Analytics dashboard
- Owner reports
- Management fees
- Equipment tracking
- AI assistant (Rigo) for tenants
Business Plan
Everything in Pro, plus:
- Team management (multiple users)
- Role-based permissions
- API access
- Custom integrations
- Priority support
- Dedicated account manager
Current Plan
View your current subscription:
Go to Billing
Navigate to Settings → Billing.
View Plan
See your current plan, features, and renewal date.
Usage Stats
View how many properties you're using vs. your limit.
Upgrading
To upgrade your plan:
Go to Billing
Navigate to Settings → Billing.
Choose Plan
Select Pro or Business from the available plans.
Choose Billing Cycle
Monthly or annual (save ~17% with annual).
Enter Payment
Provide payment details.
Confirm
Review and confirm your subscription.
Your upgrade takes effect immediately, and you gain access to all new features.
Billing Cycle
| Cycle | Benefit |
|---|---|
| Monthly | Flexibility, cancel anytime |
| Annual | Save ~17% vs monthly |
Try monthly first, then switch to annual once you're confident Rentigo is right for you.
Payment Methods
Rentigo accepts:
- Credit Cards — Visa, Mastercard, American Express
- Debit Cards — Linked to your bank account
- SEPA Direct Debit — EU bank accounts
Updating Payment Method
Go to Billing
Navigate to Settings → Billing.
Click Update
Click Update Payment Method.
Enter New Details
Provide new card or bank details.
Save
Save the new payment method.
Invoices
Access your billing history:
- Go to Settings → Billing
- Click Invoices
- View or download past invoices
See Invoices for details.
Cancellation
You can cancel anytime:
Go to Billing
Navigate to Settings → Billing.
Click Cancel
Click Cancel Subscription.
Confirm
Confirm the cancellation and provide optional feedback.
After Cancellation
- Access continues until the end of your billing period
- You're downgraded to Free (2 property limit)
- Data is preserved but Pro features are disabled
- You can resubscribe anytime to restore access
If you have more than 2 properties, you'll be asked to archive extras when downgrading. Archived properties retain their data but aren't accessible until you upgrade again.
Refunds
- Monthly plans — No refunds for partial months
- Annual plans — Prorated refund available within first 30 days
- Contact support — For billing issues or special circumstances
Currency
Subscriptions are billed in:
| Region | Currency |
|---|---|
| EU | EUR (€) |
| Other | USD ($) |
Tax
- VAT is added for EU customers where applicable
- Business customers can provide VAT ID for exemption
- Invoices include full tax breakdown
Next Steps
- Subscription Tiers — Detailed feature comparison
- Invoices — Accessing billing history
- Security — Account security settings