Rentigo

Privacy Policy

Last updated: 2025-01-15

Introduction

Rentigo ("we", "our", or "us"), a platform operated by Experto Crede, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform. This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller & Data Processor

It is crucial to understand the distinct roles we play regarding data protection under GDPR:
A. Data of Landlords (You)
For the personal data of our direct clients (Landlords, Property Managers), the Data Controller is:
Experto Crede Marek Okroj
ul. Klonowa 23, 83-031 Różyny, Poland
NIP: 5862127882
We process your data to provide the Service, handle billing, and comply with legal obligations.
B. Data of Tenants
For the personal data of tenants stored in the Rentigo platform, You (the Landlord) are the Data Controller. Experto Crede acts solely as a Data Processor. We process this data exclusively on your behalf and according to your instructions to provide the platform's functionality. We do not use tenant data for our own purposes.

support@rentigo.cloud

Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our Service.

Personal Information

  • Name and surname
  • Email address
  • Phone number
  • Postal address
  • Tax identification number (NIP/PESEL)

Usage Information

  • IP address
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of Contract: Processing necessary to provide our services to you
  • Consent: Where you have given explicit consent for specific processing
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Legal Obligation: Processing required to comply with legal obligations

How We Use Your Information

  • To provide, maintain, and improve our Service
  • To manage your account and provide customer support
  • To communicate with you about updates and changes
  • To analyse usage and improve user experience
  • To comply with legal obligations

Information Sharing

We do not sell your personal data. We may share your information with:

  • Service providers who assist in operating our platform (e.g., hosting, payment processing)
  • Law enforcement or government agencies when required by law
  • In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of Access: You can request a copy of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your data ("right to be forgotten")
  • Right to Restriction: You can request limitation of processing
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can object to processing based on legitimate interests
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@rentigo.cloud. We will respond within 30 days.

Cookies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use

  • Essential Cookies: Required for the Service to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how the Service is used

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Poland, this is the President of the Personal Data Protection Office (UODO).

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at support@rentigo.cloud.

support@rentigo.cloud