Smart Locks
Managing smart locks and access codes for your properties
Smart Locks integration allows you to remotely manage door access for your properties. Generate access codes for tenants, control locks remotely, and view access logs — all from within Rentigo.
Supported Lock Brands
Rentigo integrates with 15+ smart lock brands through the Seam API:
| Brand | Popular Models | Region |
|---|---|---|
| Nuki | Smart Lock 3.0, 4.0 | Europe |
| TTLock | Various models | Global (budget-friendly) |
| Yale | Assure, Linus | Global |
| August | Wi-Fi Smart Lock | North America |
| Schlage | Encode, Connect | North America |
| Igloohome | Smart Deadbolt | Global |
| Kwikset | Halo, Aura | North America |
| And more... | See Seam documentation | Various |
For European properties, Nuki locks are recommended due to their wide availability and excellent Seam integration.
Smart Lock Features
- Access Codes — Generate unique codes for each tenant or guest
- Time-Limited Access — Codes that work only during lease or booking dates
- Remote Control — Lock and unlock doors from anywhere
- Access Logs — See who entered and when
- Battery Monitoring — Get alerts when batteries are low
- Multi-Property — Manage locks across all your properties
How It Works
Connect Your Account
Link your Seam account to Rentigo in Settings → Integrations → Smart Locks.
Add Your Locks
Seam automatically discovers locks connected to your account.
Assign to Properties
Link each lock to the corresponding Rentigo property.
Generate Access Codes
Create codes for tenants and guests — manually or automatically.
Setting Up Seam
Seam is the universal smart lock API that powers Rentigo's integration:
Create Seam Account
Sign up at seam.co and create a workspace.
Connect Your Locks
Follow Seam's guides to connect your smart lock brand to their platform.
Get API Key
Generate an API key from your Seam dashboard.
Connect to Rentigo
Go to Settings → Integrations → Smart Locks and enter your Seam API key.
Seam offers a free tier for small portfolios. Check their pricing for larger deployments.
Managing Locks
Viewing All Locks
Navigate to Smart Locks in the sidebar to see all connected locks:
- Lock name and manufacturer
- Online/offline status
- Battery level
- Current lock state
- Assigned property
Assigning Locks to Properties
Select Lock
Click on a lock from the list.
Click Assign
Click Assign to Property.
Select Property
Choose the property this lock secures.
Save
The lock is now linked to that property.
Assigned locks appear on the property detail page for quick access.
Access Codes
Access codes are the primary way tenants and guests enter the property.
Creating Access Codes
Navigate to Lock
Go to Smart Locks and select the lock.
Click Add Code
Click Create Access Code.
Enter Details
Provide:
- Name — Who this code is for (e.g., "Anna Kowalska - Tenant")
- Start Date — When the code becomes active (optional)
- End Date — When the code expires (optional)
- Custom Code — Specific digits if supported by your lock (optional)
Save
The code is programmed to the lock within seconds.
Automatic Codes for Leases
When creating or renewing a lease, you can automatically generate an access code:
- The code activates on the lease start date
- The code expires on the lease end date
- Code is named with the tenant's name
- Tenant receives the code via email (optional)
Automatic Codes for Bookings
For STR properties, access codes can be generated automatically:
- Code activates on check-in date/time
- Code expires on check-out date/time
- Guest receives code in their booking confirmation
- Code is deleted after checkout
Automatic access codes for bookings reduce your workload and ensure guests always have valid entry codes.
Code Types
| Type | Description | Use Case |
|---|---|---|
| Ongoing | No expiration | Long-term tenants, your own access |
| Time-Bound | Active only during specified dates | Leases, bookings, cleaners |
Remote Control
Control locks directly from Rentigo:
Locking/Unlocking
- Navigate to the lock
- Click Unlock or Lock
- Confirmation appears when complete
Remote commands require the lock to be online. Check battery and connectivity if commands fail.
When to Use Remote Control
- Let in a delivery or maintenance worker
- Verify the property is secure
- Emergency lockout assistance for tenants
- Remote check-in for guests who arrive early
Access Logs
View who entered and when:
Log Information
Each entry shows:
- Date and time
- Action (locked/unlocked)
- Method (code, app, manual)
- Who (if code was used)
Viewing Logs
- Navigate to the lock
- Click Access History
- Filter by date range if needed
- Export for records
Access logs are valuable for security and for resolving disputes about property access.
Battery & Status Monitoring
Smart locks run on batteries. Rentigo helps you monitor:
Battery Alerts
- Dashboard warning when battery is below 20%
- Email notification at critical levels
- Battery level shown on lock cards
Online Status
- Online — Lock is connected and responsive
- Offline — Lock is not responding (check WiFi/battery)
Tenant Experience
Tenants with active access codes can:
- Receive their code via email or in their portal
- View code details in their tenant dashboard
- Request new code if forgotten (requires your approval)
Tenants can ask Rigo "What's my door code?" for quick access to their entry information.
Guest Experience (STR)
For short-term guests:
- Access code included in booking confirmation email
- Code visible in guest chat with Rigo
- Code works only during their stay
- Automatically deactivated after checkout
Security Best Practices
- Use Time-Bound Codes — Avoid ongoing codes for short-term access
- Change Codes Between Tenants — Delete old codes when tenants move out
- Monitor Access Logs — Review periodically for unusual activity
- Replace Batteries Proactively — Don't wait for critical levels
- Keep Backup Access — Maintain a physical key for emergencies
- Audit Code List — Regularly review and clean up unused codes
Troubleshooting
Lock Not Appearing
- Verify lock is connected in your Seam dashboard
- Check that Seam API key is correct in Rentigo
- Ensure lock has power and is online
Access Code Not Working
- Verify code is active (check start/end dates)
- Check lock's online status
- Try regenerating the code
- Some locks have limits on simultaneous codes
Remote Commands Failing
- Check lock's online status
- Verify battery level
- Check WiFi connectivity at the property
- Wait a few minutes and retry
Battery Draining Quickly
- Reduce remote lock/unlock frequency
- Check for WiFi signal issues
- Consider lock model's battery life specs
Next Steps
- Bookings — Auto-generate guest access codes
- Leases — Tenant access code management
- Integrations — Other integration options