Rentigo

Rent Tracking

How to track and record rent payments

Rent tracking is the core of Rentigo's payment management. This guide covers how rent records are created, how to record payments, and how to manage your rental income.

Rent Tracking
The rent page shows all payment records with their status

Automatic Rent Generation

When a tenant accepts an invitation and a lease is created, Rentigo automatically:

  1. Creates monthly rent records for the lease duration
  2. Sets due dates based on your configuration (default: 1st of the month)
  3. Updates status as dates approach and pass
  4. Calculates totals for your dashboard

Rent records are created upfront for the entire lease term. If you extend a lease, additional records are generated. If you terminate early, future records are cancelled.

Recording Payments

1

Navigate to Rent

Click Rent in the sidebar to see all rent records.

2

Find the Payment

Locate the rent entry you want to mark as paid. Use filters to narrow by property, tenant, status, or date.

3

Click Record Payment

Click the Record Payment button on the rent entry.

4

Enter Details

Fill in:

  • Amount Received — The actual amount paid
  • Payment Date — When the payment was received
  • Payment Method — How they paid (bank transfer, cash, etc.)
  • Notes — Any additional information
5

Save

Click Save to record the payment. Status updates immediately.

Payment Methods

When recording a payment, specify the method for accurate bookkeeping:

MethodDescription
Bank TransferDirect deposit to your bank account
CashPhysical cash payment
CheckCheck payment
CardCredit or debit card
OnlinePayment through Stripe or Tpay
BLIKPolish mobile payment (via Tpay)
OtherAny other method

Consistent payment method tracking helps with tax reporting and reconciliation.

Online Payments

Pro

When online payments are enabled, the process is streamlined:

  1. Tenant receives a payment link via email
  2. They pay through Stripe or Tpay
  3. Payment is automatically recorded in Rentigo
  4. Both you and tenant receive confirmation

You don't need to manually record online payments — they appear in your dashboard automatically.

Partial Payments

If a tenant pays less than the full amount:

  1. Record the partial payment with the actual amount received
  2. The rent entry shows a remaining balance
  3. Status changes to "Partial"
  4. Record additional payments until fully paid
  5. Status changes to "Paid" when balance reaches zero

Each partial payment is logged separately, so you have a complete history of all transactions.

Filtering and Search

The rent list supports multiple filters:

FilterPurpose
PropertyView payments for specific properties
TenantSee all payments from a specific tenant
StatusFilter by paid, due, overdue, partial
Date RangeView payments within a time period
AmountFilter by payment size

Combine filters to quickly find what you need.

Payment History

Each rent record maintains a complete history:

  • Original Terms — Due date and amount from the lease
  • All Transactions — Each payment recorded
  • Status Changes — Timeline of status updates
  • Notes — Any comments you've added

Click any rent entry to view its full history.

Overdue Payments

When rent becomes overdue:

  1. Status automatically changes to "Overdue"
  2. The entry is highlighted red in your dashboard
  3. A notification appears in your overview
  4. You can send reminder emails to tenants

Follow up on overdue payments promptly. Rentigo tracks them, but tenant communication is your responsibility.

Sending Reminders

To send a payment reminder:

  1. Click the rent entry
  2. Click Send Reminder
  3. Review the email preview
  4. Click Send

The tenant receives an email with payment details and (if enabled) a link to pay online.

Tenant View

Tenants see their payment status in their portal:

  • Current Due — What they owe this month
  • Due Date — When payment is expected
  • History — All past payments
  • Status — Clear indication of paid/due/overdue

Tenants can also ask Rigo questions like "When is my rent due?" or "How much do I owe?" for quick answers.

Bulk Actions

For efficiency with multiple properties:

  • Mark Multiple Paid — Record several payments at once
  • Send Bulk Reminders — Email multiple tenants
  • Export Selection — Download specific records

Select multiple entries using checkboxes, then choose the action.

Rent Adjustments

If rent needs to change during a lease:

  1. The lease needs to be terminated and renewed with new terms
  2. Or, manually adjust individual rent records (not recommended)

The clean approach is to send a renewal invitation with the new rent amount. This creates a clear audit trail.

Reports and Export

Generate reports for accounting:

  1. Go to Rent and apply desired filters
  2. Click Export
  3. Choose format (CSV)
  4. Download the file

Export includes all visible columns plus payment history details.

Best Practices

  1. Record promptly — Update records as soon as payments are received
  2. Use online payments — Automatic recording saves time and reduces errors
  3. Review weekly — Check your dashboard regularly for overdue items
  4. Send early reminders — Remind tenants a few days before due date
  5. Document everything — Use notes for unusual situations

Next Steps

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