Rentigo

Utility Types

Setting up and managing utility types for your properties

Utilities in Rentigo help you track and bill tenants for services like gas, electricity, water, and more.

Utilities Dashboard
Track all utility bills across your properties

Utility Types

Rentigo supports both standard and custom utility types:

Standard Utilities

UtilityDescription
GasNatural gas or propane
ElectricityElectric power
WaterWater supply and sewage
Hot WaterHot water supply (if metered separately)
HeatCentral heating (if separate from gas)
InternetBroadband or fiber connection

Custom Utilities

You can add custom utility types for any recurring charges:

  • Garage or parking fees
  • Security services
  • Trash collection
  • HOA fees
  • Building maintenance
  • Any other recurring cost

To add a custom utility, type the name in the utility selector and press Enter. It will be added to your available options.

Enabling Utilities on a Property

1

Edit Property

Go to the property and click Edit.

2

Select Utilities

In the utilities section, check the boxes for each utility type that applies to this property.

3

Save Changes

Click Save to enable the selected utilities.

Adding Utility Bills

Once utilities are enabled, you can record bills:

1

Navigate to Utilities

Go to Utilities in the main menu, or click Add Bill from a property card.

2

Select Property & Utility

Choose the property and utility type for this bill.

3

Enter Details

Fill in the bill amount, due date, and optional notes.

4

Upload Invoice (Optional)

Attach the invoice PDF or image for your records.

5

Save Bill

Click Save to create the bill record.

Invoice OCR Scanning

Pro

Rentigo can automatically extract information from uploaded invoices:

  1. Upload an invoice image or PDF
  2. Click Scan Invoice
  3. Rentigo extracts:
    • Bill amount
    • Due date
    • Period covered
    • Provider name
  4. Review and confirm the extracted data

OCR works best with clear, well-lit photos of invoices. Crumpled or poorly lit images may need manual entry.

Bill Status

Utility bills can have the following statuses:

StatusDescription
UnpaidBill is outstanding
Due SoonBill is approaching its due date
OverduePast the due date and still unpaid
PaidBill has been settled

Marking Bills as Paid

1

Find the Bill

Navigate to Utilities and locate the bill.

2

Mark as Paid

Click the Mark Paid button or toggle the paid status.

3

Enter Payment Details (Optional)

Add payment date and any notes about the payment method.

Meter Tracking

Pro

For Pro users, utilities can be linked to meters for advanced tracking:

  • Meter Readings — Record consumption over time with photo proof
  • Usage Charts — Visualize consumption trends
  • Cost Calculation — Automatic cost based on unit rates
  • Anomaly Detection — Get alerts for unusual usage patterns
  • Tenant Submission — Tenants can submit readings from their portal

See the Meters section for detailed meter configuration and usage.

Notifications

Configure notifications for utility bills:

NotificationDescription
Due Date ReminderAlert before a bill is due
Overdue AlertNotification when a bill is past due
Payment ConfirmationConfirmation when a bill is marked paid

Notifications can be sent via email or WhatsApp (Pro).

Best Practices

  1. Enable only relevant utilities — Don't enable utilities that aren't applicable
  2. Record bills promptly — Enter bills as soon as you receive them
  3. Use consistent naming — For custom utilities, use consistent names across properties
  4. Attach invoices — Upload scans for documentation
  5. Set realistic due dates — Give tenants adequate time to pay
  6. Link to meters — Connect bills to meter readings for accurate tracking

Next Steps

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